We offer a wide variety of services and consulting, both in store and at your location. We also provide mail-in repair services. Please see the below list for example pricing. As an Apple Authorized Service Provider, it's our job to know how to best service your Mac!
We also perform warranty repairs on Apple computers! We perform repairs in our shop for both laptop and desktop computers. We don't send your computer out for repair!
Please note: The below prices are for reference. Most multiple repairs will be covered by one fee and not added up a la carte. Please contact us for specific pricing for your needs. We also have some service specials and pre check in via our web store.
No appointment necessary for in shop repairs! Just bring your computer in during normal business hours!
| In Shop Labor | $125/hr |
| Minimum in shop charge | $50 |
| Data Recovery (no recovery/no charge) | $150 and up |
| Data Transfer/Back Up | $50 |
| Next in line priority service | $50 |
| Flat rate services (in shop only) | |
| MacBook/MacBook Pro/Powerbook G4 hard drive installation | $99 plus drive |
| Mac Pro/Powermac hard drive installation | $50 plus drive |
| iBook hard drive installation | $125 plus drive |
| RAM Install | $20 |
| Mac Mini RAM Install | $50 |
| Onsite Services (1 hour minimum) | $145/hr |
| Remote Support (Billed in 15 minutes increments) | $125/hr |
| Rentals | Inquire |
| Training | Inquire |
Remote Services
Need help right now? Having trouble scheduling an onsite visit? Just need a little nudge in the right direction?
Remote support may be perfect for you. With our remote services, we can log into your computer and work our magic from a far.
Our remote services are billed in 15 minute icrements at the rate of $125/hr.
For our remote services, you need:
- A Mac running OS X that is at least booting up
- A broadband internet connection
If the above is true, follow the below instructions.
First contact us and schedule a remote session. Alternatively, if your need is not urgent and you can leave your machine for a while, please follow the below instructions and we will be notified you have requested remote support.
Then download MacHelpMate. Depending on where your defaut download location is, the file will unzip itself on your desktop. The MacUserMate icon is green. Move this to your Applications folder.
Launch MacUserMate by double clicking.
You will see the following.
From the View menu, select Remote Support.
Another window will open. Click Share My Screen. That's it. We'll take control of your machine shortly.
When we're done, we'll log ourselves out. We will not have access to your computer unless you ask us to again by following the above.
All of our technicians are Apple Certified. Please follow the above links to get more information about some of the services we offer, which inlcude POS systems, onsite set up and upgrades.
The above contains our most frequently requested pricing. Please contact us for specific product pricing or itemized quote for both in store or onsite servies.
We also offer pre paid package hours, weekend and after hours emergency services.
Please note, our average in shop repair turnaround time is 2-3 days. Hard drive, RAM and other upgrades are usually ready in 24 hours or less. On rare occasions with complex jobs, we may not be able to guarantee this timeframe. Please allow at least 7 days for fluid spill repairs. Our goal is always to get your machine in and out as fast as accuracy and thorough work will allow.